Last updated: 26 October 2026
1. Our promise
Even free games can take up more time than intended. We've added simple tools and made support easy to find so that playing stays enjoyable.
2. Tools you can use
- Session timer: the footer on every page shows how long you've been here.
- Take a break: ask Player Care to pause your account for as long as you choose.
- Limit your account: ask us to restrict top-ups or sign-ins.
- Delete your account: do it instantly yourself from your basecamp.
3. Signs to look out for
- Playing for longer than planned, or finding it hard to stop.
- Feeling irritable or restless when you aren't playing.
- Playing to escape worries or low mood.
- Gaming affecting sleep, work, study or relationships.
- Feeling drawn towards real-money gambling.
4. Tips for balance
- Set a time limit before you start and stick to it.
- Take regular breaks: stretch, rest your eyes, drink some water.
- Play for enjoyment, not to change your mood.
- Remember that doing well in free games says nothing about real-money gambling.
5. Free, confidential help in the UK
- GamCare: National Gambling Helpline, 0808 8020 133, 24 hours a day.
- BeGambleAware: advice and self-help tools.
- GAMSTOP: free self-exclusion from UK online gambling.
- Gamblers Anonymous UK: peer support meetings.
- Samaritans: 116 123, any time, day or night.
6. Protecting young people
This website is for adults only and asks every visitor to confirm they're 18+. If you share a device with children, consider parental controls or filtering software, and sign out when you finish playing.